Privacy Policy

1. Introduction

Bokkie Cleaning Services ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

• • Personal identification information (name, email address, phone number)
• • Property address and access information
• • Payment information (processed securely through third-party providers)
• • Service preferences and history
• • Website usage data and analytics

3. How We Use Your Information

We use collected information to:

• • Provide and improve our cleaning services
• • Process bookings and payments
• • Communicate with you about your services
• • Send service-related updates and information
• • Improve our website and user experience
• • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only:

• • With your explicit consent
• • With service providers who assist in our operations (under strict confidentiality agreements)
• • When required by law or to protect our rights
• • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• • Access your personal information
• • Correct inaccurate information
• • Request deletion of your information
• • Object to processing of your information
• • Request data portability
• • Withdraw consent at any time

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Phone: +27 72 416 2547
• Email: info@bokkiecleaning.co.za
• Address: 348 Imam Haron Road Lansdowne, Cape Town 7780, Western Cape